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Healthy People. Healthy Choices.
Healthy Lake County.
Tony Beltran, MBA, Executive Director
Behavioral Health Services
Ted Testa, Behavioral Health Services Director

man receiving counselingStaff provides treatment, training and support services to persons experiencing problems related to emotional and mental illness, or drug and alcohol addiction. Our many services listed below use various forms of evidenced-based treatment in both inpatient and outpatient settings. Individual and group therapy, case management, housing counseling, psychiatric medication, and emotional/cognitive skill building methods of treatment are used.

Funding is provided in whole or in part by the Department of Human Services Office of Alcoholism and Substance Abuse, and Office of Mental Health. Some funding sources may limit the services we can provide, as the focus in our Mental Health programs is treatment of people who have a history of chronic mental illness. Whether or not you receive services from the Health Department, you maybe be interested in local support groups and classes.

Fees are partially covered by Medicaid, Medicare, or insurance, and a sliding fee scale will be used based on individual circumstances. Payment of your portion of the fee is required at time of service.

What to bring to your first appointment
Bringing proof of income to your first appointment is required to qualify for services Proof of income can be various things, such as a Medicare or Medicaid card, insurance card, two pay stubs from employment, child support, TANF letter, etc. To make your first visit shorter, please review the following information on forms.

Forms
Please fill out as much of these forms as you can, sign and bring to your first appointment. By bringing these completed forms to your first appointment, it could save you as much as 15 to 20 minutes of waiting time.

These forms explain your rights when you receive Behavioral Health treatment and authorize the release of protected healthcare information and can be used to request that a copy of your treatment records be sent to another agency. Please fill out as many of the details as you can, such as the other agency name, contact person, and phone/fax numbers. It is best not to sign these forms until you come to our clinic so staff can witness your signature.

For more information, or to express a concern about services received, please contact HealthBHS@lakecountyil.gov. If after contacting us, you do not feel that your concerns regarding treatment services have been sufficiently addressed, you may contact the Joint Commission on Accreditation of Healthcare Organizations at 1.800.994.6610 or complaint@jcaho.org.

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Contact Us
847.377.8180
847.377.8088 (Crisis Care Program)
TTY Crisis Care Program 847.360.2905
TTY 3010 Grand: 847.782.8615
TTY 3002 Grand: 847.360.2905
TTY Round Lake Park: 847.546-3279
Behavioral Health Services
Ted Testa, Director
3010 Grand Avenue
Waukegan, IL 60085
 
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